Returns Terms

  1. RMA Form must be complete. Providing a detailed description of the fault. Inaccurate or false faults will result in the return being rejected, delayed and returned cost being incurred.
  2. RMA Form is only valid for the items contained within the form. Returned items not listed in the RMA form will be returned and carriage charged.
  3. RMA number must be clearly displayed on the address label not the packaging.
  4. Deliveries without RMA number will clearly require special treatment for us to track and the processing will be significantly delayed or disposed of if the originator cannot be sourced.