- RMA Form must be complete. Providing a detailed description of the fault. Inaccurate or false faults will result in the return being rejected, delayed and returned cost being incurred.
- RMA Form is only valid for the items contained within the form. Returned items not listed in the RMA form will be returned and carriage charged.
- RMA number must be clearly displayed on the address label not the packaging.
- Deliveries without RMA number will clearly require special treatment for us to track and the processing will be significantly delayed or disposed of if the originator cannot be sourced.